1. Information We Collect
- Personal Data: When you engage our services or interact with our website, we may collect personal information such as your name, address, email address, phone number, and payment details.
- Usage Data: We may collect information about how you interact with our website, including IP address, browser type, page visits, and other similar usage data to improve our site’s performance and security.
2. How We Use Your Information
We use the data we collect to:
- Provide and manage our services, including handling your enquiries and completing transactions.
- Improve website functionality, ensuring your user experience is seamless and secure.
- Communicate with you regarding updates, services, and relevant marketing information (only if you’ve opted to receive these communications).
- Ensure compliance with legal and regulatory obligations in line with UK law.
3. Data Sharing and Disclosure
K4 CCTV Services does not sell, trade, or otherwise transfer your personal information to outside parties except as outlined here:
- Third-Party Service Providers: We may share your data with trusted third parties to help us operate our website, conduct our business, or service your requests. These providers are contractually obligated to handle your data securely.
- Legal Compliance: We may disclose personal data if required by law or in response to valid requests by public authorities.
4. Data Security
We take the protection of your data seriously and implement various security measures, including encryption, firewalls, and access controls, to ensure your information is safe from unauthorised access, alteration, or disclosure.
5. Data Retention
Personal data will only be retained for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, regulatory, or accounting requirements.
6. Your Rights
Under GDPR, you have certain rights regarding your personal data:
- Access: You have the right to request copies of your personal data.
- Rectification: You can request that we correct any inaccuracies in your data.
- Erasure: You may request that we delete your personal data, subject to legal constraints.
- Restriction: You can ask us to limit the processing of your data in certain situations.
- Data Portability: You can request that we transfer your data to another organisation or directly to you.
To exercise these rights, please contact us using the details provided below.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device to track usage and improve website functionality. For more information on how we use cookies, please refer to our [Cookie Policy].
8. Third-Party Links
Our website may include links to third-party websites. Please be aware that these websites have their own privacy policies, and we do not accept any responsibility or liability for these policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.