Common Queries
Frequently Asked Questions
We offer a range of CCTV systems, including IP, HD, and analogue options, tailored to suit various residential and commercial needs. Our team can help you choose the system that best fits your security requirements.
Yes, we provide professional installation for residential, commercial, and industrial properties. Our trained technicians assess each site to ensure the system is installed securely and optimally.
Absolutely. Our CCTV systems come with remote monitoring options, allowing you to view your footage from anywhere through secure mobile apps or web access.
We recommend at least one maintenance visit per year. Regular maintenance ensures your system remains effective and any potential issues are resolved before they impact security.
Our team is available for emergency repair services. We provide quick response times to restore your security as soon as possible, and our maintenance plans can help prevent unexpected breakdowns.
Yes, all our CCTV systems are fully compliant with UK data protection laws, including GDPR. We also advise our clients on best practices for CCTV placement and data handling.
Yes, we provide warranties on both our equipment and installation services. Our team will explain the terms and conditions of warranties during the initial setup.
Our team conducts a thorough assessment of your property and security requirements before recommending the best CCTV solution. Factors like property size, layout, and security goals all play a part.
Yes, CCTV acts as a significant deterrent to criminal activity and offers you real-time monitoring and recording capabilities. Combined with other security measures, CCTV can greatly enhance your overall security.
We offer comprehensive support, including maintenance, repairs, and software updates. Our team is just a phone call away should you need assistance with your system.
Our systems use encrypted technology to ensure that your footage remains secure and accessible only to authorised users. We prioritise privacy and security in all our installations.
Yes, CCTV footage is often used as evidence. We ensure that your system records high-quality images and videos that meet UK standards for admissibility in legal settings.
Yes, we provide free consultations to discuss your security needs and assess the property. This helps us customise a CCTV solution that fits your specific requirements.
Costs vary based on the system type, property size, and specific requirements. Our team can provide a personalised quote after an initial consultation.
Yes, we offer integrated solutions where CCTV can work alongside alarms, access controls, and other security measures, providing a more comprehensive approach to property security.
Storage duration depends on your system’s capacity and settings. We can help you configure your system to retain footage for a specific period while meeting compliance needs.
Our technicians will assess your current setup and advise on the most effective upgrades, whether it’s higher-resolution cameras, better storage solutions, or enhanced remote access capabilities.
Installation time varies, but our goal is to complete the process efficiently. Once you book with us, we work to accommodate your schedule and minimise disruption.
We provide guidance on data handling and signage placement to keep you GDPR compliant. Our experts are up-to-date on UK regulations and ensure your system meets all legal standards.